facebook pixel

Shipping & 30-Day Returns

Welcome to The Wedding Ring Shop, home to Hawaii's Most Beautiful Diamonds.

Shipping Policy

We know you can't wait to get your hands on your beautiful new piece from The Wedding Ring Shop, and we are just as excited.That's why we aim to ship all our in-stock orders within 48 hours, if placed before 12:00 noon HST during the weekdays. Weekends and federal holidays might cause a delay in shipping, but don't worry, we've got your precious piece insured and on its way to you.

If you're nearby and willing to visit our store to pick up your new sparkler, no shipping charges apply. Just remember to call us to arrange an appointment for in-store pickups. If your order is over $500 USD, shipping and insurance is free. For orders under $500, there's a standard shipping and insurance rate of $50.

One more thing to note: at present, we only ship within the United States of America and require a valid street address for delivery. Unfortunately, we cannot deliver to P.O. Box or APO addresses.

Carrier policies are changing due to COVID-19, so signatures upon delivery might not be required by all carriers. We strongly advise ensuring someone is available to receive your package at the scheduled delivery time. Delivering safely for your peace of mind is our top priority.

Our Invitation To You

Ready to embark on an unforgettable love journey? We invite you to book an appointment, offering you a personal experience woven with warmth and expertise.

Make an Appointment

30-Day Return Policy

We accept returns within 30 days of the purchase date with your proof of purchase. No questions asked.

You're eligible for either a full refund or an exchange, based on your preference. Refunds will be given using your original payment method, or store credit if preferred. There is no return on altered or custom items.

Simply visit our store to complete the return. If you're shipping your item for return, here are some guidelines to help make it seamless:

  • Contact The Wedding Ring Shop and your sales consultant to inform them that you’d like to return an item.
  • Ensure that your item is in its original condition with all packaging and documentation. Incomplete returns, missing documentation or returns of merchandise in a used or a lesser condition then when it was originally shipped cannot be accepted.
  • The Wedding Ring Shop will cover and insure returns that total more than $500.
  • The Wedding Ring Shop is not responsible for lost, stolen, or misplaced items. Insuring the shipment for its full value through the carrier of your return item is a precautionary measure we strongly recommend.
  • Securely package your item in its original packing materials. For security purposes, we do not recommend that you write “The Wedding Ring Shop” anywhere on the box.
  • Custom items, special orders or altered merchandise (re-sized, mounted, etc.) are not eligible for returns.

Please allow The Wedding Ring Shop and your bank an appropriate amount of time for credit to appear in your account. Refunds of $1,000 USD or higher via bank wire can take between 7 to 10 business days to process after the return is received.

We are very thankful for the large volume of orders received during the holidays, but this may also cause processing times to be extended.

Shop With Confidence

Since 1987, The Wedding Ring Shop has been Hawaii's premier trusted jeweler. Your experience is unique, and that's why we created a better way to buy a diamond. You can shop with confidence knowing that you're getting the best possible selection, experience, prices and a lifetime of care.


Ready to embark on an unforgettable love journey? We invite you to book an appointment, offering you a personal experience woven with warmth and expertise.

Delight in the excitement of selecting a ring that expresses your unique love story.

We're here to guide you every step of the way, making every moment joyous, every choice inspiring, and every memory everlasting.

Welcome to The Wedding Ring Shop.

Make an Appointment
photo of storefront